Thursday, December 6, 2018

Spiceworks - Help Desk application

Manage "Everything IT" - Anywhere. 
Take your IT network, help desk tickets(cloud or local) and users with you wherever you go! With Spiceworks - Help Desk, Spiceworks users have the info they need to do their IT jobs – at their fingertips. See devices, work help desk tickets, access user info, read IT discussions, and more. 

Used by over 1 million IT pros worldwide, Spiceworks free IT management app & online community simplifies “everything IT” about the IT workday. From network inventory, monitoring & mapping to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free. 

Spiceworks Mobile for IT Pros. 

VIEW YOUR NETWORK INVENTORY & ISSUES* 
- See all the hardware and it's details on your network 
- Identify if any issues exist with your assets 
- Open a ticket for any assets that need attention 

RUN YOUR HELPDESK & TEND TO YOUR TICKETS 
- See and respond to all of your trouble tickets 
- Create new tickets, close and re-open existing ones 
- Add and edit ticket description and details 
- Assign tickets and set priorities, due date & more 

GET A FULL PICTURE OF YOUR END-USERS* 
- Quickly get contact info for your end users 
- View and update important user details (Active Directory) 
- Take and upload pictures of users to their profiles 


Get Started with On Premise setup in 2 Easy Steps:
1) Get the latest version of Spiceworks' desktop app at http://www.spiceworks.com.
2) Come on back here & install Spiceworks Mobile


Desktop app:

https://www.spiceworks.com/free-help-desk-software/

Android:
https://play.google.com/store/apps/details?id=com.spiceworks&hl=en

Apple:
https://itunes.apple.com/us/app/spiceworks/id1079899059?mt=8






 

1 comment:

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